Financial Aid Coordinator

JOB PURPOSE:

As the Financial Aid Coordinator, you will play a pivotal role in supporting student recruitment and retention by contributing towards the efficient and effective delivery of financial aid services to students. Additionally, this position fosters effective collaboration across several departments, including admissions and student accounts. In this multifaceted position, your primary responsibility will be to assist students and families through the financial aid processes.

ESSENTIAL DUTIES:

• Provide support to the financial aid and admissions team, fostering a collaborative and high-performance work environment while ensuring compliance with federal, state, and institutional regulations
• Counsel prospective and current students and their families through the financial aid process via phone, email, video/in person meetings, and presentations.
• Work in adherence with university, state, and federal guidelines and communicate such policies effectively to students/families.
• Work closely with prospective students and families, providing excellent customer service alongside various departments, to provide guidance and support for a seamless prospective and current student experience.
• Oversee the support of graduate student financial aid regarding packaging, budget, covering just cost, etc.
• Reviews and awards graduate student scholarships.
• Assist with processing of student loans.
• Attend financial aid training to remain current with federal, state, and institutional policies.
• Execute any supplementary responsibilities that may be necessary.

MINIMUM EXPERIENCE:

1 year of experience in higher education, preferably in financial aid, student accounts, or admissions
Knowledge of federal and state financial and programs and regulation

MINIMUM EDUCATION:

Bachelor’s degree required